Delete account
Delete your Streamfinitytv account and the library data associated with it.
1. Delete in the app or browser
Sign in to Streamfinitytv, open Account, and find Delete account data. Type DELETE and select Delete account to permanently remove your account. You can also request deletion using this page’s form without installing the app or signing in. Administrator accounts require an ownership or role transfer first; use the form if you need help.
2. What is deleted
Deleting your account removes its sign-in identity, active sessions, profiles, saved provider connections, uploaded playlists, imported catalogues, TV guides, favourites, playback progress, history and parental settings from the active service. Removing the app or signing out alone does not delete this information.
3. What may remain
Support messages and reports are stored separately and are not automatically removed when you delete an account. You can include them in your deletion request. Security audit events may remain without the deleted account reference. Private recovery backups and server logs are not erased by the in-app action; contact us about their retention and removal. We will explain any information that must be retained and why when handling your request.
4. Your provider subscription
Account deletion removes your library from Streamfinitytv. It does not cancel subscriptions or delete accounts held with your own TV or streaming provider. Manage those separately with your provider.
5. How requests are handled
Requests go to the Streamfinitytv administrator inbox. Submitting this form does not immediately delete an account. We may contact the account email to verify ownership before acting; never send passwords or private playlist links. For questions or if you cannot use the form, email contact@streamfinitytv.app with the subject “Account deletion”.